Personal Counseling Services
Personal Counseling assists students in meeting their emotional, psychological, and mental health needs for a variety of presenting issues. Our services contribute to a campus environment that facilitates the healthy growth and development of students. Any student wishing to utilize individual counseling must complete an intake appointment first. Appointments are held through Doxy, a telemedicine platform, for the Fall 2020 semester. Services are at no additional cost and are of a confidential nature. Referrals can be provided for students seeking more specialized psychological or psychiatric care.
Virtual Office Hours: Mon-Fri 8:30am-4:30pm
Text Inquiries: 313-444-4899
To schedule a counseling appointment:
Virtual walk-in brief counseling hours:
M, W & F: 11am-1pm
Virtual walk-in sessions are brief (20 minute) meetings that are designed as a check-in or a quick emotional tune-up with an available clinician. These sessions are designed to be used as needed and only offered within the times listed above. Following your walk-in if you'd like to continue with counseling, let the clinician know and they can schedule you for a full intake appointment.
After-hour and crisis support:
CCS Campus Safety
Wayne County 24 hour crisis line- 313.224.7000
Oakland County 24 hour crisis line- 800.231.1127
National Suicide Prevention Lifeline- 800.273.8255
24-hr Text Support: Text HELLO to 741-741
Counseling Support for International and Out-of-State Remote Learning Students
As a CCS international or out of state remote learning student you can now receive additional counseling support: https://us.myissp.com/
- 24 hours a day, 7 days a week via phone or chat
- Pair with a Student Support Counselor that understands your unique challenges
- Multilingual support available
- No additional cost to you. CCS has purchased this service for our international and out of state remote learning students.
Your information is private and confidential so no one – including your family, friends, or professors – will ever know you used the program unless you choose to tell them.
Access support anytime, anywhere by downloading the free My SSP App:
Search ‘My SSP’ from either the Apple App Store or Google Play today.
- Through the app, you can call or chat with a Student Support Counselor 24/7 in real-time or schedule a telephone or video session.
- Available in: English, Spanish, French, Mandarin & Cantonese (Simplified Chinese chat)
- Browse our digital library of helpful articles, videos and mental health assessments.
- Access unlimited Fitness Journeys through LIFT, an app-based fitness program customized to your fitness level and goals that can be performed anywhere, at any time.
You can also reach a counselor by calling directly 1.866.743.7732 (If calling from outside North America, dial 001.416.380.6578)
Watch this short My SSP App Tutorial Video to learn more and check out the My SSP today!
Health Services offered through the CCS Wellness Center are staffed by Board Certified Nurse Practitioners, contracted through The Campus Health Center (CHC) at Wayne State University. Health Services can provide basic medical care for minor illness and injuries as well as referrals for more specialized care when needed.
Taylor Street Primary Care Clinic is also open for in-person appointments Monday through Friday from 9:00 a.m. to 5:00 p.m. It is a full service primary care clinic open to the public, which includes our students, employees, and their families. Taylor Street accepts most insurances, and offers sliding scale options.
In order to reduce the risk of transmission of disease to other students, students should not, as a first step, come into the Wellness Center or outside clinics in-person without an appointment.
Winter ‘21 Nurse Practitioner hours:
Mon 9am-2pm / Thurs. 12pm-4pm
Winter ‘21 Nurse Practitioner hours
Mon 9am-2pm / Thurs. 12pm-4pm
After Hours Medical Line: 313-577-5041
Wellness Activities are offered throughout the year to students and include yoga, various topic-specific workshops and student-oriented activities and programming.
All services provided by the Wellness Center are free and available to currently enrolled, full or part-time students during the academic year.
A health insurance policy is offered to all students by Wellfleet. All international students are automatically enrolled in this insurance program and their student accounts are billed. Domestic Students in need of health coverage can enroll online. The plan is valid for 12 months and begins each year on August 15th. Per-semester enrollment is available for special circumstances. The plan is Affordable Care Act compliant and uses Cigna PPO network.
Referrals to other health resource needs can be arranged by contacting the office. We can help with alternative insurance plans, emergency food assistance, reproductive health, and other health education topics.
Excuse Note Policy
The Wellness Center does not provide excuse notes for any missed classes. Students are advised to communicate with their instructors if they need to miss class for any reason. It is the instructor’s discretion to excuse an absence, provide makeup work opportunities, and/or require external documentation. We ask that instructors consider this limitation when asking students to document absences. Not all students have the ability to see a doctor off campus for a variety of reasons. Students with contagious symptoms should not go to in-person classes; isolation is recommended until 72 hours have passed without symptoms. Please contact the Wellness Center if you have questions.